Continuous Quality Improvement (CQI): A Methodology to Reduce Resistance to Change (Level 1)
This is a continuing professional development course available to North Carolina Area Health Education Centers (AHECs). Learn more about the Gillings School’s partnership with NC AHEC and see our full continuing professional development catalog.
Target Audience
This course is ideal for professionals with current or future management/leadership responsibilities within their organizations across a variety of fields, including public health, health care, education, social services, business and public service, as well as anyone interested in learning about continuous quality improvement (CQI) methodology. No prior experience is required.
Learning Objectives
- Understand Continuous Quality Improvement (CQI).
- Describe Deming’s 14 Points.
- Apply basic tools widely used in CQI.
- Explore strategies and methodologies to minimize resistance to change.
- Cultivate leadership and team-building skills essential for driving CQI efforts.
Description
This introductory, highly interactive course is designed for professionals and leaders across various sectors seeking to learn about Continuous Quality Improvement (CQI) methodology. This course is ideal for managers; team leaders; quality assurance professionals; and anyone involved in operational improvements, strategic planning, or change management within their organization. Whether participants work in health care, public health, manufacturing, education or non-profits, this course will provide valuable insights and tools to enhance their organization’s quality and performance. At the end of this course, participants will be equipped with the knowledge and skills to foster a culture of continuous improvement and enhance organizational performance to achieve sustainable success, as well as improve their own personal lives. Whether participants are aiming to kickstart a quality improvement project, enhance their leadership skills, or drive effective change within their organizations, this course will equip them with the necessary tools and insights to achieve lasting success.
Details
Duration
5 hours
Formats Available
Live webinar
In-person (preferred by instructor)
Instructor Information
Marie Lina Excellent, MD, MPH
Assistant Professor, Public Health Leadership and Practice
Gillings School of Global Public Health
Request a Course
Local AHECs can request this course by completing our request form.
