This is a continuing professional development course available to North Carolina Area Health Education Centers (AHECs). Learn more about the Gillings School’s partnership with NC AHEC and see our full continuing professional development catalog.
Conversational Capacity
Target Audience
Public health professionals
Learning Objectives
- Increase positive engagements in work conversations.
- Increase engagement and decrease unconstructive behaviors.
- Use tools to balance candor and curiosity in conversations.
Description
As public health leaders seek more and deeper non-traditional partnerships for the well-being of communities they serve, conversational capacity is critical. Using real-life examples, participants will learn the values and applications of conversational capacity to increase engagement and decrease unconstructive behaviors in work conversations and manage personal triggers that arise in difficult situations.
Details
Duration
2.5 hours
Formats Available
Live webinar
Instructor Information
Ki’Yonna Jones, MBA, MHA
Training Associate
North Carolina Institute for Public Health
Request a Course
Local AHECs can request this course by completing our request form.
