Gillings Event Technical Support

  • Forms should be submitted at least 1 week prior to the start of your event.
  • Unfortunately, IMS staff members are unable to stay and monitor every Gillings event. So, we ask that you assign a Technical Monitor from your department that we can instruct how to perform basic room or online functions for the event. For flexibility, we recommend the assigned Technical Monitor for HyFlex events, is located on-site to facilitate both in-person and remote activities.
  • Typically, IMS staff will be assigned in-person or online to assist with only the setup of the event to ensure it starts successfully. During the event, the Technical Monitor can contact our on-duty staff either by using the help-phone located in classroom & auditorium spaces or by calling our IMS office (919) 966-6536.
  • For a more discrete method of contacting IMS staff during the event, we strongly encourage the creation of an MS Teams group for your event that includes a combination of your staff and our assigned IMS staff member.
  • The Gillings Event Management (GEM) tool as a resource to make the process of event planning and management as easy as possible. This tool shares best practices, resources and contact information that can be adapted for events of various sizes and locations.

If you have additional questions or need more information, feel free to contact the Gillings Instructional Media Services group at (919) 966-6536 and You can also visit us at