EUS Draft

The End User Support (EUS) group provides help desk support of in-warranty computer devices for the Gillings School’s faculty and staff. Support includes consulting, imaging, troubleshooting and various installation services. Note: Students are supported through the UNC ITS Service Desk, located in the lower level of the R.B. House Undergraduate Library.   End User Support 223... Read more »

Recording In Zoom

FERPA Compliance: Public recordings cannot capture any student identifying data (including images, names and voices) without express written consent from the students (we have a media release form for you to use to get consent). Visit Rice University’s FERPA and Lecture Capture FAQs for more details. Expand All FAQs | Collapse All FAQs   Back... Read more »

Zoom Getting Started

How do I log into Zoom?    If you do not have the Zoom client installed, Start by going to and click the Download Client link in the footer.  The Zoom Client software can also be found at the Zoom Download Center at:         OR      Once the Zoom Client is installed  or if you previous had the Zoom Client... Read more »

Gillings Zoom Conferencing

Zoom, UNC’s video and web conferencing tool, is available to all students, faculty, and staff. Zoom allows for video, audio, and screen sharing for up to 100 participants. It can be used from any computer, laptop, tablet, or mobile device. Zoom also works with rooms equipped for video conferencing. For more information about the campus’... Read more »

Remote Conferencing Best Practices

General Tips for Successful Remote Conferencing Whether you are using Zoom or another web conferencing platform, there are a few things you can do to help ensure good quality communication. Use a good quality internet connection. You need to have a fast internet connection in order to assure consistent audio quality and for any use... Read more »

Poll Everywhere: Student Set-Up

For instructors using Poll Everywhere in the classroom who want to give credit for polling responses, students must do a two-step process to set up their Poll Everywhere accounts. Step 1: Set-up UNC-affiliated Poll Everywhere Account If you do NOT have a Poll Everywhere account: Use the form at the following URL to create your... Read more »

Warpwire: Video Hosting in Sakai

What is Warpwire? Warpwire is a video hosting tool available to use in any Sakai course site. It allows you to upload video files of just about any format into Sakai and share with anyone in your course. You can also create live and/or recorded webcam video. If you are using the Lessons tool, you... Read more »

Heard of Course Hero?

Have you heard of “Course Hero?” Course Hero is a website that advertises itself as a way for students to “master” their classes. It’s one of a handful of websites that allow students to upload notes from classes they have taken, and access notes other students have uploaded. Similar sites include Study Soup and One... Read more »