Blue Jeans

The Gillings School of Global Public Heath has started a pilot to evaluate the Blue Jeans network as a teaching, meeting and collaborating resources.   What is Blue Jeans? Blue Jeans is a cloud based conferencing and collaboration service that allows up to 25 people to connect into a meeting or event. What do I… Read more »

Website Issues

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Remote Conferencing

We currently provide real-time two-way interactive audio/video communication throughout the school, that we categorize as “Web Conferencing” and “Video Conferencing”.  There is notable confusion associated when using both terms.  They are often used interchangeably. However, the terms have different meanings and purposes. Web Conferencing It’s common  in a web conferencing session for each participant to use a computer/laptop to connect to a… Read more »

Policies

The Instructional and Information Systems (IIS) group follows and helps enforce UNC IT standards and policies, as collated at http://its.unc.edu/policies. Policy questions may be directed to Kathy Anderson, Assistant Dean for Information Technology, at kathy_anderson@unc.edu. The Instructional and Information System’s Incident Management Policy describes the procedures for responding to information security incidents. Campus security policies require… Read more »

End User Support

Requesting IT Help To get help resolving a problem with AV equipment in an SPH classroom or central conference room, please call 966-6536, visit Rosenau room 233, or email sph_av@unc.edu.    To create an IT help request for any other type of support, please log in to the Online Help System with your Onyen and complete the help… Read more »